Resume

Sumary

Ravan Alizada

Backend Developer & UI/UX Designer with experience in AI-integrated web solutions, building responsive and user-friendly interfaces across platforms.

  • +37069407765
  • alizadarevan1@gmail.com

Education

Bachelors of Artificial Intelligence Systems

2023 - 2027

Vilnius Gediminas Technical University, Vilnius, Lithuania

Focused on software engineering, web development, and interface design. Coursework included AI systems, data structures, and UI prototyping.

Professional Experience

Customer Success Manager at CyberCare

2024.10-2025.05

CyberCare, Vilnius

  • Handled complex customer queries and ensured high satisfaction levels in a high-volume support environment.
  • Collaborated cross-functionally with product and engineering teams to communicate customer feedback and improve services.
  • Managed and trained junior agents, helping maintain service quality and consistency.
  • Utilized support tools and CRM platforms to streamline communication and reporting.

Projects

AI Support Chatbot

2025

Self-Initiated Project

  • Built a multilingual AI chatbot using Streamlit, Sentence Transformers, and Google Translate APIs.
  • Integrated intent recognition with a clean UI design for seamless user interaction.
  • Deployed on Streamlit Cloud and version-controlled via GitHub.

JobPulse — Live Job Finder

2025

Self-Initiated Project

  • Developed a real-time job search platform integrating Remotive & Greenhouse APIs.
  • Implemented resume-based ranking using Transformers & NLP.
  • Built with Streamlit, Python, BeautifulSoup, and deployed on GitHub/Streamlit Cloud.